2013年11月30日星期六

The latest Avaya Certification 132-S-712-2 exam training methods

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Exam Code: 132-S-712-2
Exam Name: Avaya (Specialist: Avaya Proactive Contact Solutions Design Elective Exam)
One year free update, No help, Full refund!
Total Q&A: 62 Questions and Answers
Last Update: 2013-11-30

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NO.1 Your customer has difficulty sorting through their current system's reports to give
supervisors
information that pertains only to their particular group. Which feature should in Avaya
Proactive Contact
meets the customer's need?
A.Shared Lists
B.Unit Work List
C.List Distribution
D.HierarchyManager
Answer:D

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NO.2 Which feature meets the needs of customers who want to run jobs that play messages
to both phones
answered by live customers and phones answered by answering machines?
A.Autowrap
B.Virtual Agent
C.Agent Blending
D.Managed Dialing
Answer:B

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NO.3 When using the Avaya Solution Designer tool, the License Quantity for Agent
Connections should be
equal to the total number of _____.
A.agents in a typical shift
B.simultaneous headset connections
C.inbound lines purchased by the customer
D.outbound lines purchased by the customer
Answer:B

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NO.4 Your customer has a group of agents that handle clerical and other duties and who
handle calls only
when needed. A supervisor notifies these agents when they need to answer calls because
calls are
queueing or being abandoned. However, the response is often too late to be of much help
and the result
is many abandoned calls. Which Avaya Proactive Contact feature meets this customer's
needs?
A.Virtual Agent
B.Person to Person
C.Intelligent Call Blending
D.Native Voice & Data Transfer
Answer:B

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NO.5 Your customer runs a collections call center. When an inbound call comes in, your
customer wants be
able to keep the customer from being called back on the outbound jobs if payment was
received on the
inbound call. Which feature automatically marks records as uncallable on outbound jobs if the
agent uses
a code indicating an inbound call resulted in a payment from the customer?
A.Do Not Call
B.Sales Verification
C.Generic Postupdate
D.Realtime Campaign Update
Answer:D

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NO.6 Which two telemarketing situations would merit greater than a 2:1 line to agent ratio?
(Choose two.)
A.using unconfirmed contact data
B.using one of the call blending solutions
C.using unsolicited calling lists (cold calling individuals)
D.calling customers with multiple contact numbers (home, business, etc.)
Answer:A C

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NO.7 What is Update Time?
A.the time period that begins when the agent greets the customer and ends when the
customer hangs up
B.the time period that begins when the customer hangs up and ends when the agent
releases the
customer record
C.the time period that begins when the agent releases the customer record and ends when
the agent
receives the next call
D.the time period that begins when the customer first tells the agent pertinent information and
the agent
records it and ends when the agent releases the record
Answer:B

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NO.8 The Avaya Proactive Contact access server provides which two functions within the
system? (Choose
two.)
A.connects calls to agents
B.manages the internal LAN
C.serves as a dial-in point for access to the digital switch and CPU
D.is the interface that supervisors and agents use on their computers
Answer:B C

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NO.9 You are using the Avaya Solution Designer. What is the correct input on the ACD line
on the Predictive
Agent Blend software screen for an Avaya Proactive Contact System using Predictive Agent
Blending
with one ACD?
A.leave line blank
B.type in the number 1
C.leave line at the default (0)
D.type in the ACD brand name
Answer:C

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NO.10 Which tool is new to the Editor Application in the Avaya Proactive Contact Supervisor
software?
A.verification of jobs
B.record selection reports
C.messages files and scripts
D.IVR fields in record selections
Answer:C

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Exam Code: 6101-1
Exam Name: Avaya (Avaya Ethernet Routing Switch Implementation Exam)
One year free update, No help, Full refund!
Total Q&A: 70 Questions and Answers
Last Update: 2013-11-30

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NO.1 As stated in RFC 2338, ( Virtual Router Redundancy Protocol) VRRP management
problems can occur
if the address used by the management station is used incorrectly. Which two statements
describe how to
avoid management problems? (Choose two)
A. A VRRP interface MUST accept packets addressed to the IP address(es) associated with
the virtual
router if it is not the IP address owner(priority = 255)
B. A VRRP interface MUST NOT accept packets addressed to the IP address(es) associated
with the
virtual router if it is the IP address owner(priority = 255)
C. A VRRP interface MUST NOT accept packets addressed to the IP address(es) associated
with the
virtual router if it is not the IP address owner(priority = 255)
D. A VRRP interface MUST accept packets addressed to the IP address(es) associated with
the virtual
router if it is the IP address owner(priority = 255)
Answer: A,D

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NO.2 How many Ethernet Routing Switch (ERS) 4500 Switches can be connected in a
single stack?
A. 4
B. 8
C.9
D. 10
E. 12
Answer: B

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NO.3 Consider the following deployment requirements:
Support 40 100 Mtv s VoIP telephones, each with a power requirement of 6 Watt
Support 40 directly connected 1000 Mtv s Ethernet workstations with UTP cable
Support four 1Gb/s Ethernet uplinks to the core switch using mulitiode fiber
Which configuration is the minimum hardware required for an Ethernet Routing Switch (ERS)
8306
chassis that will support the above requirements?
A. two 8348TX-PWR
one 8393SF
B. one 8348GTX
one 8348TX-PWR
one 8393SF
C. one 8348GTX
one 8348TX-PWR
one 8308XL
one 8393SF
D. two 8348TX-PWR
one 8308XX
one 8393SF
Answer: B

Avaya   6101-1   6101-1

NO.4 A technician is configuring 802.1 Q tagging. VLACP with short timeout, untagged
frames to be
discarded. Which part of the network is being configured?
A. layer 2 core
B. layer 3 core
C. the edge
D. the uplinks
Answer: D

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NO.5 A technician is implementing a new network that contains eight Ethernet Routing
Switch (ERS) 8600
switches and uses advanced features. What are two possibilities for generating licenses?
(Choose two)
A. one individual advanced feature license for each ERS8600 chassis
B. one multh-chassis license using multiple MAC addresses
C. one advanced feature license for the network
D. one premier feature license for the network
E. one site license per ERS 8600
Answer: A,B

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NO.6 A technician wants to use the New Unit Quick Configuration feature to add new units to
a stack of
Ethernet Routing Switch (ERS) 5000 switch without resetting it. As well as enabling the
feature, what else
must be done to use the New Unit Quick Configuration feature?
A. Save a template on the base unit
B. Save a template on the backup unit
C. Insert a new switch in the stack
D. Apply the feature license
Answer: A

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NO.7 An engineer needs to assign an IP address of 172.25.36 for out of band management
of an Ethernet
Routing Switch (ERS) 8600 switch with a subnet mask of 255.255.255.192
Which Command Line Interface (CLI) command should the engineer use?
A. ERS86000:5# config bootconfig set ip 172.25.10.36/26
B. ERS86000:5# config bootconfig set ip 172.25.10.36/27
C. ERS86000:5# config bootconfig net mgemt ip 172.25.10.36/27
D. ERS86000:5# config bootconfig net mgemt ip 172.25.10.36/26
Answer: D

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NO.8 A technician is configuring Split Multi Link Trunking (SMLT) for an Ethernet Routing
Switch (ERS) 8600
switch cluster. To ensure the fastest possible recovery time, which feature should be
avoided?
A. VLACP
B. MLT
C. 802.3ad
D. SLPP
Answer: B

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NO.9 What is the front panel port configuration the Ethernet Routing Switch (ERS) 2550TPWR?
A. 48 10/100BaesT ports(PoE on 48 pots)
Two combo 10/100/1000BaseT or SFP port
B. 48 10/100BaesT ports(PoE on 24 pots)
Two combo 10/100/1000BaseT or SFP port
C. 50 10/100BaesT ports(PoE on 25 pots)
Two combo 10/100/1000BaseT or SFP port
D. 50 10/100BaesT ports(PoE on 50 pots)
Two combo 10/100/1000BaseT or SFP port
Answer: B

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NO.10 Where is the rate-limit feature of the Converged Campus architecture limited?
A. uplink ports on the core switches
B. access ports on the edge switches
C. inter Switch Trunk ports on the core switches
D. uplink ports on the edge switches
Answer: B

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Exam Code: 7003-1
Exam Name: Avaya (Avaya Communication Server 1000 for Avaya Aura Implementation Exam)
One year free update, No help, Full refund!
Total Q&A: 65 Questions and Answers
Last Update: 2013-11-30

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NO.1 You are installing a new Communication Server 1000E (CS 1000E) SA release 7x system for your
customer. They have asked you to implement the corporate Directory Feature during the installation.
A. SFTP must be disabled in LD 117.
B. Valid telephony accounts must already exist in Subscriber Manager.
C. The CS 1000E Call Server must be joined to security domain.
D. Centralized authentication must be disabled.
Answer: C

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NO.2 Refer to the exhibit.
A Communication Server 1000E Rls. 7 x customer is adding a new Human Resources department with
eight IP telephone users. The customer has asked for the telephones to be programmed with consecutive
Directory numbers (DNs) from their DID range (2000-2099).
Which numbers sequence is available to meet the customer ¯ s r equi r e ment s?
A. 2001-2008
B. 2010-2017
C. 2050-5057
D. 5091-2098
Answer: D

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NO.3 A customer has a Communication Server (CS) 1000E Rls. 7 x system with a System Manager as the
primary Security Server that has been designated as a Deployment Server. The application file (.nai) has
been uploaded to the deployment manager library. The customer has added an element to the security
domain and wants to deploy software applications to the element.
With respect to deployment services, which statement is false?
A. Deployment Manager has logicto prevent applications beingdeployed on unsupported hardware
platform.
B. MAS application has its own separate .nai file.
C. IM & Presence application has its own separate .nai file.
D. MAS can be deployed on the same server as Session Manager.
Answer: D

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NO.4 A technician deployed a Communication Server 1000E with dual homing feature configured. Both the T
and 2T ports are connected on the media Gateway Controller (MGC) one connection is active to avoid
network loops.
Which two statements are true, if the connection to the active port on the MGC is host?
(Choose two)
A. The MGC will issue a link down error.
B. The MGC will switch to the active pert.
C. The MGC and CPPM will have no loss of service.
D. The MGC will switch to the active port after 12 seconds.
Answer: B,C

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NO.5 A customer wants to build a new Ip node on their Communication Server (CS) 1000E system with three
Signaling Servers. This node will support virtual trunks, IP media services, TPS and personnel directories.
A technician logs into Elements manager to complete the configuration, after creating and saving the
node configuration, the transfer now option chosen, then the servers are selected, the start sync is
selected followed by restart application.
What is expected outcome from the system?
A. The node file will be transferred from Signaling Servers to the call servers, and INI files will be
transferred from the call server to the selected servers.
B. The node file will be transferred from Call Servers to the Signaling servers, and the INI files will be
transferred from the Call Servers to the selected servers.
C. The node file will be transferred from Signaling Servers to the Call Server, and the INI files will be
transferred from Call Servers to the Signaling servers.
D. The node will be transferred from Element manager to the call server, and INI files will be transferred
from Element manager to CallServer.
Answer: B

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NO.6 A technician is installing the Linux Base Operating System software on the CPDC server for the Avaya
Aura system and steps away while the software is loading. When the technician returns, he verifies that
the Linux base installation is complete and successfully installed.
What status can the technician verify to ensure the installation is successful?
A. There is no visible indication available.
B. The Linux server reboots and the FQDN login prompt appears.
C. The status of Linux Hardening items is displayed and the system reboots.
D. The Linux server reboots and the Linux Status Completion screen appears.
Answer: B

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NO.7 A technician on a Communication Server 1000E SA Rls. 7x cannot get a second media Gateway to
register with the Call Server. The call server and Media Gateway 1 sit in the same 19 inch rack while
Media Gateway 2 is in another building and connected via the computer IP network Media Gateway 2 can
ping the Call Server but cannot register. The network is suspected of having a firewall or port blocking
issue.
Which diagnostic tool will help to isolate and identify a firewall or port blocking issue between the call
server and Media Gateway 2?
A. Gryphon Tool
B. Packet Capture Tool
C. Linux PPP Tool
D. Linux Modem Configuration Tool
Answer: B

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NO.8 A customer with a Communication Server (CS) 1000E at Rls. 5.5 with two IPMG is upgrading the
system to CS 1000E SA release 7 x. The second media gateway includes a media Gateway Controller
card with one high density DSP daughter board.
How many voice channels does this configuration provide?
A. 32
B. 64
C. 96
D. 128
Answer: D

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NO.9 A customer has deployed a Communication Server 100 Rls. 7x system at their site. The technician has
been asked to add the Call pickup feature to the 100 IP telephone in the sales department.
The customer wants to be sure active calls not lost when the changes are made.
Which Phones Configuration feature can be enabled that will ensure changes to the telephone are not
transmitted to the call server until the telephone are busy.?
A. Bulk change
B. Courtesy change
C. Group change
D. Template change
Answer: B

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NO.10 A customer wants to deploy an Avaya Server (CS) 1000 Rls. 7x system in Avaya Aura solution.
They plan to have the system support 50,000 users.
Which system type will meet the customer ¯ s needs?
A. CS 1000E Co-Resident Call Server and Signaling Server
B. CS 1000E Standard Availability (SA)
C. CS 1000E High Availability (HA)
D. CS 1000E High Scalability (HS)
Answer: D

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Exam Code: 6104
Exam Name: Avaya (Avaya Wireless LAN Implementation Exam)
One year free update, No help, Full refund!
Total Q&A: 61 Questions and Answers
Last Update: 2013-11-30

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NO.1 Which two DHCP configuration stops must be accomplished for an Access Point (AP) to
identify a
Wireless Controller (WC) to manage it? (Choose two.)
A. The sub-option 08 with value "AVAYA AP" must he Included before other sub options.
B. The prefix "AVAYA-AP" must be included before the list of IP addresses.
C. The IP address of the Active Mobility Domain Controller (AMDC) and Backup Mobility Domain
Controllers (BMDC) must be provided in the 43 field. The AMDC will ensure the AP gets assigned to
the
correct WC.
D. The IP address of any WC in the domain may be provided in the option 43 field. APs will get
assigned
to the correct WC even if it isn t the same IP address as listed in the option 43 field.
E. If the AP needs to be managed by a particular WC, the IP address of that specific controller in the
option 43 field must be specified.
Answer: A,E

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NO.2 A technician working for a multinational company is using the Captive Portal (CP) features to
localize the welcome screen that company guests see at each location.
What must be done to ensure the correct welcome screen appears at a given site?
A. Copy the correct image to the central http/https server for the Mobility Domain.
B. Customize welcome screen of CP on each Wireless Controller.
C. Set the Remote Authentication Dial in User Service (RADIUS) session-display attribute in the
Guest
group profile to return the configured value of the image file.
D. Set the local database on the wireless Controller to present the image to all unauthenticated
users.
Answer: A

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NO.3 A technician is performing an initial configuration on a Wireless Controller (WC).
Which command will accurately set the IP address to 10.127.4S.20 with a 24 bit network mask on a
network with no default gateway.?
A. ip address 10.127.45.20/24 default-gateway none
B. ip address 10.127.45.20.255.255.0 0.0.0.0
C. ip address 10.127.45.20 255.255.255.0 default-gateway 0.0.0.0
D. ip address 10.127.45.20/24 default-gateway 0.0.0.0
Answer: C

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NO.4 A customer has deployed an Avaya WLAN 8l00 system with minimal coverage and has placed
all of the Access Points (APs) in operational mode.
Assuming that the customer has deployed no other wireless security measures, which behavior
should
their technicians expect when they enable rogue AP threat mitigation?
A. The APs will send de authentication messages to all rogue APs and their associated clients with
Basic
Service Set Identifications (BSSIDs) different from their own.
B. The APs will scan the legal channels, build a rogue mitigation list, and send de-authentication
messages to the rogue APs.
C. The APs will send de authentication messages to the clients associated to rogue APs operating on
the
same channel as the managed AP.
D. The APs will scan all channels, build a rogue mitigation list, and send de-authentication messages
to
all rogue APs and their associated clients.
Answer: D

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NO.5 Which statement describes the WLAN 8180 controller AC/DC power specification?
A. It operates only on AC power: 110 - 120 VAC / 60 Hz.
B. The maximum power consumption is 190 Watts.
C. Power over Ethernet (Pot) is supported on the ports in front panel.
D. Wireless Controller (WC) 8180 does not support dual power supply.
Answer: B

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NO.6 Which statement describes the relationships between AP profile, radio profiles, and network
profiles?
A. Radio profiles refer to AP profile, which in turn refer to network profiles.
B. The AP profile refer to AP profiles for radio specific settings and network profiles for SSID specific
settings.
C. Network profiles refer to AP profiles for mapping SSIDs to APs, and AP profiles refer to radio
profiles
for radio specific settings.
D. The three are linked together in the configuration by mobility profiles which logically map them
to each
other.
Answer: B

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NO.7 With WLAN management System (WMS) user role as ROLE_ADMIN , which actions can be
performed?
A. Create new users, create configuration, monitor
B. Create new users, monitor
C. Create configuration, monitor
D. Create new users, create configuration
Answer: C

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NO.8 Which two DHCP options are required for a Wireless LAN client? (Choose two)
A. DHCP option 3 - Router (Default Gateway)
B. DHCP option 6 - DNS Server D C) DHCP option 12 - Host Name
C. DHCP option 15 - DNS name
D. DHCP option 43 - Vendor specified option for switch discovery
Answer: A,D

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NO.9 A client calls and says that an employee disconnected his laptop docking station and
connected a
wireless router to the LAN using the station's Ethernet cable, and the 8100 system did not detect
the
presence of this unmanaged Access Point (AP). The client has globally enabled RF scanning.
Which two statements describe why the fit no system is behaving in this manner? (Choose two.)
A. The AP deployment is too sparse to allow successful triangulation on the router.
B. The outer is successfully mimicking a known managed AP.
C. The APs are operating at maximum load.
D. The deployment does not include WIDS/WIPS APs.
E. The APs are not configured to scan all channels.
Answer: B,D

Avaya   6104   6104

NO.10 A technician is replacing a failed WLAN Management System (WMS) server and wants to
import a
saved configuration onto the new server. The new Access Point (AP) license has already been
installed
on the new WMS and everything is working.
What is the best way to import a previously saved configuration?
A. Put the backup configuration files in C:\Program Files\Avaya\WMS\conf and restart WMS.
B. Manually add all WC(s) in the domain, and then sync the policies from the Active Mobility
Domain
Controller (AMDC).
C. Put the backup configuration files in C:\Program Files\Avaya\WMS\backup and then in WMS go
to
configuration to Database Backup and choose the file to be imported.
D. Load the backup configuration directly into MySQL.
Answer: B

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NO.1 Which pair of elements are configured in a Server Profile?
A. The IP address, the transport protocols
B. The QoS and auto-negotiation settings
C. The Time of Day rules and server FQDN
D. The default gateway and NTP IP addresses
Answer: A

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NO.2 What do Media Interfaces define?
A. The IP addresses and ports for media
B. The IP addresses and URIs
C. The RTP and TCP ports for media
D. The TLS and RTP ports for media
Answer: A

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NO.3 The site survey gathers what kind of information?
A. Configuration, topology, IP addresses
B. Network bandwidth test results
C. Customer readiness data
D. Server models
Answer: C

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NO.4 If the Remote Worker cluster is using a Real Server IP and Real Server Port, over which
protocols
are these registration requests routed?
A. HTTP/HTTPS
B. LDAP/PPM
C. FTP/SFTP
D. RTP/SFTP
Answer: A

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NO.5 Which entity can also function as the Personal Profile Manager (PPM) for a Remote worker
cluster?
A. System Platform
B. Session Manager
C. Communication Manager
D. System Manager
Answer: B

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NO.6 When installing either configuration on the same hardware, which statement describes the
relationship between the standalone SBC and the SBC + EMS (“all-in-one”)?
A. The standalone SBC software is the same as the SBC + EMS (“all-in-one”) software.
B. The standalone SBC and the SBC + EMS (“all-in-one”) must be controlled by the same EMS.
C. The standalone SBC and the SBC + EMS (“all-in-one”) are identical, regardless of hardware
platform.
D. The standalone SBC requires a different EMS from the SBC + EMS (“all-in-one”).
Answer: A

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NO.7 Where do you implement the restriction that equipment can make calls only during a defined
period of the day?
A. Routing Profile
B. Domain Polity Administration
C. Topology Hiding Profile
D. Signaling Interface
Answer: B

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NO.8 How many networks are subnets are required to commission the SBC and implement SIP
trunking
on an SBC located in the DMZ?
A. 1
B. 2
C. 3
D. 4
Answer: D

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Exam Code: QAWI201V3.0
Exam Name: Business-Objects (Business Objects Certified Professional Web Intelligence XI 3.0)
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Total Q&A: 98 Questions and Answers
Last Update: 2013-11-30

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NO.1 Which two break properties can you use when setting Break Priority? (Choose two.)
A.Order Breaks
B.Vertical Breaks
C.Crosstab Breaks
D.Horizontal Breaks
Answer:B D

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NO.2 Which three elements are parts of a query filter? (Choose three.)
A.Class
B.Object
C.Operator
D.Operand
Answer:B C D

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NO.3 Which option can you use to convert a table block into a chart in Web Intelligence Rich Client?
A.Right-click the table block and select "Turn To"
B.Click Format > Charts and select "Convert to Chart"
C.Right-click the table block and select "Convert to Chart"
D.Click Tools > Charts and select "Change Table to Chart"
Answer:A

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NO.4 Which object types can you merge when using Multi Queries in a Web Intelligence document (WID)?
A.Dimension - Detail
B.Measure - Measure
C.Dimension - Measure
D.Dimension - Dimension
Answer:D

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NO.5 Which method should you use to group query filters together to form one AND statement?
A.Drag the queries together
B.Drag the query filters to the Group panel
C.Select the filters, right-click and select Group
D.Select the filters, then click the Group Filters button on the toolbar
Answer:A

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NO.6 Which two statements are true about the AND operator? (Choose two.)
A.Used when any condition is met by two filters
B.Used when all conditions are met by two filters
C.Used when all conditions are met by more than two filters
D.Used when only one condition is met by any of the filters
Answer:B C

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NO.7 Where is a Web Intelligence variable stored?
A.In the cell
B.In the document
C.In the Metadata Cube
D.In the Central Management Server (CMS)
Answer:B

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NO.8 You are creating a report to summarize the number of cars sold by region. Which object should you use
to aggregate the number of cars sold?
A.Sum
B.Detail
C.Measure
D.Dimension
Answer:C

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NO.9 Which two operators are available when using wildcards in a query filter? (Choose two.)
A.LIKE
B.Matches Pattern
C.Not equals Pattern
D.Different from Pattern
Answer:B D

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NO.10 What happens when you drop a dimension into a blank part of a report that contains two blocks,
without the ALT key selected?
A.A new block is created.
B.A new section is created.
C.An error message is displayed.
D.The currently selected cell is displayed.
Answer:B

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NO.11 Your document displays all data in black. Which dialog box should you use to configure the colors of
your document data?
A.Document Palette
B.Document Formats
C.Display Preferences
D.Data Tracking Options
Answer:D

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NO.12 Which three types of local data files can you use to create a BusinessObjects Web Intelligence XI 3.0
document (WID)? (Choose three.)
A.TXT
B.XML
C.CSV
D.XLS
Answer:A C D

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NO.13 Which three calculations can you use in a measure object in Web Intelligence? (Choose three.)
A.Min
B.Max
C.Count
D.Count All
Answer:A B C

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NO.14 Which two options should you take before you finish creating a variable in Web Intelligence? (Choose
two.)
A.Save
B.Parse
C.Export
D.Validate
Answer:A D

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NO.15 Which two panels can you use to purge data from a BusinessObjects Web Intelligence XI 3.0 document
(WID)? (Choose two.)
A.Query
B.Report
C.Active X
D.Slice and Dice
Answer:A B

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NO.16 Which three options are valid Page Layout Options in the Properties tab of a document? (Choose
three.)
A.Top margin
B.Left margin
C.Page orientation
D.Background color
E.Visited hyperlink colors
Answer:A B C

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NO.17 You are working with a previously saved document and you have deleted a logical operator. Which two
methods can you use to recover the logical operator? (Choose two.)
A.Rebuild the filters.
B.Click the Undo button in the Query panel.
C.From the Tools menu, select Recover Operator.
D.Close the Query panel without executing and then open the query.
Answer:A D

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NO.18 Which message appears when you select "Use query drill" while Scope of Analysis is set in a
BusinessObjects Web Intelligence XI 3.0 report?
A.The Scope of Analysis is empty.
B.The Scope of Analysis is not empty.
C.The query drill mode option is enabled.
D.The query drill mode option is not enabled.
Answer:B

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NO.19 Which tab should you use to change the page orientation of a report?
A.Click File > Page Setup and select "Page Orientation"
B.In InfoView Preferences, change the default page orientation
C.Select the report tab; in Report Manager, select the "Properties" tab and select the "Page Orientation"
D.Select the report page; in Report Manager, select the "Properties" tab and select the "Page Orientation"
Answer:D

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NO.20 Which panel should you use to view a Document Summary of a BusinessObjects Web Intelligence XI
3.0 document (WID)?
A.Advanced
B.Query
C.Active X
D.Interactive
Answer:D

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Exam Code: QAWI301
Exam Name: Business-Objects (Business Objects Certified Professional Business Objects Web Intelligence XI 3)
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Total Q&A: 57 Questions and Answers
Last Update: 2013-11-30

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NO.1 You open a Web Intelligence document (WID) with tracked data changes.
You wish to change the color of the tracked data. You however cannot change the format of the
tracked data. What should you do to enable formatting of the tracked data?
A. Contact the system administrator.
B. Edit the document in tracking mode.
C. Open the document in tracking mode.
D. Resave the document with data tracking formats enabled.
Answer: A

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NO.2 You open a Web Intelligence document (WID) with data and want to use data tracking. The
Data Tracking button is however grayed out. Which action should you take to enable formatting of
the tracked data?
A. Contact the system administrator.
B. Edit the document in tracking mode.
C. Open the document in tracking mode.
D. Enable data tracking in the Document Properties.
Answer: A

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NO.3 Which three methods can you use to combine queries using the Web Intelligence Rich Client?
(Choose three.)
A. UNION
B. MINUS
C. UNION ALL
D. INTERSECT
Answer: A,B,D

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NO.4 How much impact does data tracking have on the data size of a Web Intelligence document
(WID)compared to the same document without data tracking?
A. It will stay the same size.
B. It will increase two times.
C. It will increase three times.
D. It will increase by 50% on each refresh.
Answer: B

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NO.5 You have a regional sales report with State, City and Sales Revenue dimensions. You want to
create a variable that excludes State from the output context. Which output statement should you
use?
A. In([State])
B. Out([State])
C. ForAll([State])
D. ForEach([State])
Answer: C

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NO.6 Which operator should you use to control the output context of a calculation that is relevant
to the different environment levels within your document?
A. In
B. Out
C. ForAll
D. ForEach
Answer: A

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NO.7 Where are contexts created?
A. In a report
B. In a universe
C. In a derived table
D. At the database level
Answer: B

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NO.8 A variable in your report contains the statement:
=If[State] = "California" Then [Sales revenue] * 1.05 Else If[State] = "Colorado" Then [Sales
revenue] *
1.1 Else If[State] InList ("DC";"Texas ") Then [Sales revenue] * 1.15 Else If[State] =
"Massachusetts"
Then [Sales revenue] * 1.18 Else [Sales revenue]
Sales revenue for Florida is $1,879,159. Which rate is applied to the Florida revenue by the
formula?
A. 1.00
B. 1.05
C. 1.10
D. 1.15
E. 1.18
Answer: A

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NO.9 Which statement is true of an output context operator?
A. It is placed within the brackets of the dimension list.
B. It is placed outside of the brackets of the dimension list.
C. It is placed within the brackets of the aggregation function.
D. It is placed outside of the brackets of the aggregation function.
Answer: D

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NO.10 You want to force the calculation context for a variable in a large report with many
dimensions. Which operator allows you to add a dimension to the default context?
A. In
B. All
C. ForAll
D. ForEach
Answer: D

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NO.1 Which of the following requirements must be met to successfully run the DLP 7.0
Enterprise Manager installation program?
A. Minimum 2 gigabytes of available ram
B. Minimum 10 gigabytes of available space
C. Minimum Processor Speed of 1.950 GHZ
D. All of the above
Answer: D

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NO.2 Automatic remediation actions can be configured in policy DLP Datacenter
policies in DLP release 7.0 and later releases.
A. True
B. False
Answer: A

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NO.3 Which of the following endpoint actions can be detected, audited or blocked by the
DLP Endpoint Enforcement Agent? (Choose two)
A. Screen capture
B. Printing to a file
C. Bluetooth File transfer
D. Copying to a floppy disk or hard drive
E. Copying a file from one network share to another network share
Answer: B, D

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NO.4 Which of the following statements are true about DLP policies? (Choose two)
A. Existing policies may be reordered.
B. Existing policies cannot be changed. They must be deleted and new policies
created to replace them.
C. The DLP administrator cannot create new policies; new polices must be
purchased from RSA .
D. Datacenter policies can be changed without ever losing the incremental scan
results and requiring a full scan.
E. Network, Datacenter, or Endpoint sections of a policy can be individually
disabled or enabled without affecting the other sections.
Answer: A, E

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NO.5 What is the maximum number of DLP Network Sensors, Interceptors, and ICAP
Servers that can be managed by one DLP Network Controller?
A. 25
B. 50
C. 100
D. It depends on the license that has been purchased.
Answer: A

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NO.1 Which of the following network configuration options contains a direct link between any two host
machines?
A. Bus
B. Ring
C. Star
D. Completely connected (mesh)
Answer: D

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Explanation:
A completely connected mesh configuration creates a direct link between any two host machines.
Incorrect answers:
A. A bus configuration links all stations along one transmission line.
B. A ring configuration forms a circle, and all stations are attached to a point on the transmission circle.
D. In a star configuration each station is linked directly to a main hub.

NO.2 A data administrator is responsible for: A. maintaining database system software.
B. defining data elements, data names and their relationship.
C. developing physical database structures.
D. developing data dictionary system software.
Answer: B

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Explanation:
A data administrator is responsible for defining data elements, data names and their relationship. Choices
A, C and D are functions of a database administrator (DBA)

NO.3 In an EDI process, the device which transmits and receives electronic documents is the:
A. communications handler.
B. EDI translator.
C. application interface.
D. EDI interface.
Answer: A

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Explanation:
A communications handler transmits and receives electronic documents between trading partners
and/or wide area networks (WANs).
Incorrect answers:
B. An EDI translator translates data between the standard format and a trading partner's proprietary
format.
C. An application interface moves electronic transactions to, or from, the application system and performs
data mapping.
D. An EDI interface manipulates and routes data between the application system and the communications
handler.

NO.4 A number of system failures are occurring when corrections to previously detected errors are
resubmitted for acceptance testing. This would indicate that the maintenance team is probably not
adequately performing which of the following types of testing?
A. Unit testing
B. Integration testing
C. Design walk-throughs
D. Configuration management
Answer: B

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Explanation:
A common system maintenance problem is that errors are often corrected quickly (especially when
deadlines are tight) , units are tested by the programmer, and then transferred to the acceptance test area.
This often results in system problems that should have been detected during integration or system testing.
Integration testing aims at ensuring that the major components of the system interface correctly.

NO.5 Which of the following BEST describes the necessary documentation for an enterprise product
reengineering (EPR) software installation?
A. Specific developments only
B. Business requirements only
C. All phases of the installation must be documented
D. No need to develop a customer specific documentation
Answer: C

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Explanation:
A global enterprise product reengineering (EPR) software package can be applied to a business to
replace, simplify and improve the quality of IS processing. Documentation is intended to help understand
how, why and which solutions that have been selected and implemented, and therefore must be specific
to the project. Documentation is also intended to support quality assurance and must be comprehensive.

NO.6 Structured programming is BEST described as a technique that:
A. provides knowledge of program functions to other programmers via peer reviews.
B. reduces the maintenance time of programs by the use of small-scale program modules.
C. makes the readable coding reflect as closely as possible the dynamic execution of the program.
D. controls the coding and testing of the high-level functions of the program in the development process.
Answer: B

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Explanation:
A characteristic of structured programming is smaller, workable units. Structured programming has
evolved because smaller, workable units are easier to maintain. Structured programming is a style of
programming which restricts the kinds of control structures. This limitation is not crippling. Any program
can be written with allowed control structures. Structured programming is sometimes referred to as
go-to-less programming, since a go-to statement is not allowed. This is perhaps the most well known
restriction of the style, since go-to statements were common at the time structured programming was
becoming more popular. Statement labels also become unnecessary, except in languages where
subroutines are identified by labels.

NO.7 The use of a GANTT chart can:
A. aid in scheduling project tasks.
B. determine project checkpoints.
C. ensure documentation standards.
D. direct the post-implementation review.
Answer: A

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Explanation:
A GANTT chart is used in project control. It may aid in the identification of needed checkpoints but its
primary use is in scheduling. It will not ensure the completion of documentation nor will it provide direction
for the post-implementation review.

NO.8 A sequence of bits appended to a digital document that is used to secure an e-mail sent through the
Internet is called a:
A. digest signature.
B. electronic signature.
C. digital signature.
D. hash signature.
Answer: C

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Explanation:
A digital signature through the private cryptographic key authenticates a transmission from a sender
through the private cryptographic key. It is a string of bits that uniquely represent another string of bits, a
digital document. An electronic signature refers to the string of bits that digitally represents a handwritten
signature captured by a computer system when a human applies it on an electronic pen pad, connected
to the system.

NO.9 The MOST significant level of effort for business continuity planning (BCP) generally is required during
the:
A. testing stage.
B. evaluation stage.
C. maintenance stage.
D. early stages of planning.
Answer: D

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Explanation:
Company.com in the early stages of a BCP will incur the most significant level of program development
effort, which will level out as the BCP moves into maintenance, testing and evaluation stages. It is during
the planning stage that an IS auditor will play an important role in obtaining senior management's
commitment to resources and assignment of BCP responsibilities.

NO.10 A hub is a device that connects:
A. two LANs using different protocols.
B. a LAN with a WAN.
C. a LAN with a metropolitan area network (MAN).
D. two segments of a single LAN.
Answer: D

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Explanation:
A hub is a device that connects two segments of a single LAN. A hub is a repeater. It provides transparent
connectivity to users on all segments of the same LAN. It is a level 1 device. Incorrect answers:
A. A bridge operates at level 2 of the OSI layer and is used to connect two LANs using different protocols
(e.g., joining an ethernet and token network) to form a logical network.
B. A gateway, which is a level 7 device, is used to connect a LAN to a WAN.
C. A LAN is connected with a MAN using a router, which operates in the network layer.

NO.11 A database administrator is responsible for:
A. defining data ownership.
B. establishing operational standards for the data dictionary.
C. creating the logical and physical database.
D. establishing ground rules for ensuring data integrity and security.
Answer: C

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Explanation:
A database administrator is responsible for creating and controlling the logical and physical database.
Defining data ownership resides with the head of the user department or top management if the data is
common to the organization. IS management and the data administrator are responsible for establishing
operational standards for the data dictionary. Establishing ground rules for ensuring data integrity and
security in line with the corporate security policy is a function of the security administrator.

NO.12 Which of the following devices extends the network and has the capacity to store frames and act as a
storage and forward device?
A. Router
B. Bridge
C. Repeater
D. Gateway
Answer: B

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Explanation:
A bridge connects two separate networks to form a logical network (e.g., joining an ethernet and token
network) and has the storage capacity to store frames and act as a storage and forward device. Bridges
operate at the OSI data link layer by examining the media access control header of a data packet.
Incorrect answers:
A. Routers are switching devices that operate at the OSI network layer by examining network addresses
(i.e., routing information encoded in an IP packet). The router, by examining the IP address, can make
intelligent decisions in directing the packet to its destination.
C. Repeaters amplify transmission signals to reach remote devices by taking a signal from a LAN,
reconditioning and retiming it, and sending it to another. This functionality is hardware encoded and
occurs at the OSI physical layer.
D. Gateways provide access paths to foreign networks.

NO.13 A call-back system requires that a user with an id and password call a remote server through a dial-up
line, then the server disconnects and: A. dials back to the user machine based on the user id and
password using a telephone number from its database.
B. dials back to the user machine based on the user id and password using a telephone number provided
by the user during this connection.
C. waits for a redial back from the user machine for reconfirmation and then verifies the user id and
password using its database.
D. waits for a redial back from the user machine for reconfirmation and then verifies the user id and
password using the sender's database.
Answer: A

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Explanation:
A call-back system in a net centric environment would mean that a user with an id and password calls a
remote server through a dial-up line first, and then the server disconnects and dials back to the user
machine based on the user id and password using a telephone number from its database. Although the
server can depend upon its own database, it cannot know the authenticity of the dialer when the user dials
again. The server cannot depend upon the sender's database to dial back as the same could be
manipulated.

NO.14 A LAN administrator normally would be restricted from:
A. having end-user responsibilities.
B. reporting to the end-user manager.
C. having programming responsibilities.
D. being responsible for LAN security administration.
Answer: C

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Explanation:
A LAN administrator should not have programming responsibilities but may have end- user
responsibilities. The LAN administrator may report to the director of the IPF or, in a decentralized
operation, to the end-user manager. In small organizations, the LAN administrator also may be
responsible for security administration over the LAN.

NO.15 Which of the following systems-based approaches would a financial processing company employ to
monitor spending patterns to identify abnormal patterns and report them?
A. A neural network
B. Database management software
C. Management information systems
D. Computer assisted audit techniques
Answer: A Explanation:
A neural network will monitor and learn patterns, reporting exceptions for investigation. Incorrect answers:
B. Database management software is a method of storing and retrieving data.
C. Management information systems provide management statistics but do not normally have a
monitoring and detection function.
D. Computer-assisted audit techniques detect specific situations, but are not intended to learn patterns
and detect abnormalities.

NO.16 An IS auditor reviewing the key roles and responsibilities of the database administrator (DBA) is
LEAST likely to expect the job description of the DBA to include:
A. defining the conceptual schema.
B. defining security and integrity checks.
C. liaising with users in developing data model.
D. mapping data model with the internal schema.
Answer: D Explanation:
A DBA only in rare instances should be mapping data elements from the data model to the internal
schema (physical data storage definitions). To do so would eliminate data independence for application
systems. Mapping of the data model occurs with the conceptual schema since the conceptual schema
represents the enterprisewide view of data within an organization and is the basis for deriving an end-user
department data model.

NO.17 An offsite information processing facility having electrical wiring, air conditioning and flooring, but no
computer or communications equipment is a:
A. cold site.
B. warm site.
C. dial-up site.
D. duplicate processing facility.
Answer: A

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Explanation:
A cold site is ready to receive equipment but does not offer any components at the site in advance of the
need.
Incorrect answers:
B. A warm site is an offsite backup facility that is configured partially with network connections and
selected peripheral equipment, such as disk and tape units, controllers and CPUs, to operate an
information processing facility.
D. A duplicate information processing facility is a dedicated, self-developed recovery site that can back up
critical applications.

NO.18 A critical function of a firewall is to act as a:
A. special router that connects the Internet to a LAN.
B. device for preventing authorized users from accessing the LAN.
C. server used to connect authorized users to private trusted network resources.
D. proxy server to increase the speed of access to authorized users.
Answer: B

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Explanation:
A firewall is a set of related programs, located at a network gateway server, that protects the resources of
a private network from users of other networks. An enterprise with an intranet that allows its workers
access to the wider Internet installs a firewall to prevent outsiders from accessing its own private data
resources and for controlling the outside resources to which its own users have access. Basically, a
firewall, working closely with a router program, filters all network packets to determine whether or not to
forward them toward their destination. A firewall includes or works with a proxy server that makes network
requests on behalf of workstation users. A firewall is often installed in a specially designated computer
separate from the rest of the network so no incoming request can get directed to private network
resources.

NO.19 Which of the following hardware devices relieves the central computer from performing network
control, format conversion and message handling tasks?
A. Spool
B. Cluster controller
C. Protocol converter
D. Front end processor
Answer: D

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Explanation:
A front-end processor is a hardware device that connects all communication lines to a central computer to
relieve the central computer.

NO.20 Which of the following would be the BEST method for ensuring that critical fields in a master record
have been updated properly?
A. Field checks
B. Control totals
C. Reasonableness checks
D. A before-and-after maintenance report
Answer: D

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Explanation:
A before-and-after maintenance report is the best answer because a visual review would provide the most
positive verification that updating was proper.

NO.21 Which of the following is a telecommunication device that translates data from digital form to analog
form and back to digital?
A. Multiplexer
B. Modem
C. Protocol converter
D. Concentrator
Answer: B

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Explanation:
A modem is a device that translates data from digital to analog and back to digital.

NO.22 Which of the following is a dynamic analysis tool for the purpose of testing software modules?
A. Blackbox test
B. Desk checking
C. Structured walk-through
D. Design and code
Answer: A

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Explanation:
A blackbox test is a dynamic analysis tool for testing software modules. During the testing of software
modules a blackbox test works first in a cohesive manner as one single unit/entity, consisting of numerous
modules and second, with the user data that flows across software modules. In some cases, this even
drives the software behavior.
Incorrect answers:
In choices B, C and D, the software (design or code) remains static and somebody simply closely
examines it by applying his/her mind, without actually activating the software. Hence, these cannot be
referred to as dynamic analysis tools.

NO.23 Which of the following types of data validation editing checks is used to determine if a field contains
data, and not zeros or blanks?
A. Check digit
B. Existence check
C. Completeness check
D. Reasonableness check
Answer: C

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Explanation:
A completeness check is used to determine if a field contains data and not zeros or blanks. Incorrect
answers:
A. A check digit is a digit calculated mathematically to ensure original data was not altered.
B. An existence check also checks entered data for agreement to predetermined criteria.
D. A reasonableness check matches input to predetermined reasonable limits or occurrence rates.

NO.24 Which of the following is MOST likely to result from a business process reengineering (BPR) project?
A. An increased number of people using technology
B. Significant cost savings, through a reduction in the complexity of information technology
C. A weaker organizational structures and less accountability
D. Increased information protection (IP) risk will increase
Answer: A

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Explanation:
A BPR project more often leads to an increased number of people using technology, and this would be a
cause for concern. Incorrect answers:
B. As BPR is often technology oriented, and this technology is usually more complex and volatile than in
the past, cost savings do not often materialize in this area.
D. There is no reason for IP to conflict with a BPR project, unless the project is not run properly.

NO.25 Which of the following is a benefit of using callback devices?
A. Provide an audit trail
B. Can be used in a switchboard environment
C. Permit unlimited user mobility
D. Allow call forwarding
Answer: A

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Explanation:
A callback feature hooks into the access control software and logs all authorized and unauthorized access
attempts, permitting the follow-up and further review of potential breaches. Call forwarding (choice D) is a
means of potentially bypassing callback control. By dialing through an authorized phone number from an
unauthorized phone number, a perpetrator can gain computer access. This vulnerability can be controlled
through callback systems that are available.

NO.26 To affix a digital signature to a message, the sender must first create a message digest by applying a
cryptographic hashing algorithm against:
A. the entire message and thereafter enciphering the message digest using the sender's private key.
B. any arbitrary part of the message and thereafter enciphering the message digest using the sender's
private key.
C. the entire message and thereafter enciphering the message using the sender's private key.
D. the entire message and thereafter enciphering the message along with the message digest using the
sender's private key.
Answer: A

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Explanation:
A digital signature is a cryptographic method that ensures data integrity, authentication of the message,
and non-repudiation. To ensure these, the sender first creates a message digest by applying a
cryptographic hashing algorithm against the entire message and thereafter enciphers the message digest
using the sender's private key. A message digest is created by applying a cryptographic hashing algorithm
against the entire message not on any arbitrary part of the message. After creating the message digest,
only the message digest is enciphered using the sender's private key, not the message.

NO.27 Which of the following tests is an IS auditor performing when a sample of programs is selected to
determine if the source and object versions are the same?
A. A substantive test of program library controls
B. A compliance test of program library controls
C. A compliance test of the program compiler controls
D. A substantive test of the program compiler controls
Answer: B

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Explanation:
A compliance test determines if controls are operating as designed and are being applied in a manner that
complies with management policies and procedures. For example, if the IS auditor is concerned whether
program library controls are working properly, the IS auditor might select a sample of programs to
determine if the source and object versions are the same. In other words, the broad objective of any
compliance test is to provide auditors with reasonable assurance that a particular control on which the
auditor plans to rely is operating as the auditor perceived it in the preliminary evaluation.

NO.28 Which of the following data validation edits is effective in detecting transposition and transcription
errors?
A. Range check
B. Check digit
C. Validity check
D. Duplicate check
Answer: B

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Explanation:
A check digit is a numeric value that is calculated mathematically and is appended to data to
ensure that the original data have not been altered or an incorrect, but valid, value substituted.
This control is effective in detecting transposition and transcription errors.
Incorrect answers:
A. A range check is checking data that matches a predetermined range of values.
C. A validity check is programmed checking of the data validity in accordance with predetermined criteria.
D. In a duplicate check, new or fresh transactions are matched to those previously entered to ensure that
they are not already in the system.

NO.29 Which of the following translates e-mail formats from one network to another so that the message can
travel through all the networks?
A. Gateway
B. Protocol converter
C. Front-end communication processor
D. Concentrator/multiplexor
Answer: A

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Explanation:
A gateway performs the job of translating e-mail formats from one network to another so messages can
make their way through all the networks.
Incorrect answers:
B. A protocol converter is a hardware device that converts between two different types of transmissions,
such as asynchronous and synchronous transmissions.
C. A front-end communication processor connects all network communication lines to a central computer
to relieve the central computer from performing network control, format conversion and message handling
tasks.
D. A concentrator/multiplexor is a device used for combining several lower-speed channels into a
higher-speed channel.

NO.30 IS management has decided to rewrite a legacy customer relations system using fourth generation
languages (4GLs). Which of the following risks is MOST often associated with system development using
4GLs?
A. Inadequate screen/report design facilities
B. Complex programming language subsets
C. Lack of portability across operating systems
D. Inability to perform data intensive operations
Answer: D

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Explanation:
4.Ls are usually not suitable for data intensive operations. Instead, they are used mainly for graphic user
interface (GUI) design or as simple query/report generators.
Incorrect answers:
A, B. Screen/report design facilities are one of the main advantages of 4GLs, and 4GLs have simple
programming language subsets.
C. Portability is also one of the main advantages of 4GLs.

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